Executive Summary
Sachin has over 20 years of experience in successful strategic and operational leadership assignments in Customer Experience, Transformation, Operations excellence, Quality and Training
Prior to joining BDO in India, he worked with a top tier Business Process Management company delivering transformation and operational assignments for clients across Customer Interaction services and Finance & Accounting areas
His core expertise includes setting up and leading green field operations across geographies, delivering transformation programs for clients and setting up Quality and Training functions
He has held leadership positions in Process Excellence and Operations across client engagements in his career delivering critical business objectives
Education
Bachelor of Commerce
Masters in Business Administration
PMI Certified Project Management Professional (PMP)
ASQ certified Six Sigma Black Belt