Contact Centre

We provide both, in-bound and out-bound services and customise our offerings to manage your needs. These services can be provided globally through our cost-effective country locations in India, Philippines, Malaysia, Vietnam and Thailand to cater to APAC language requirements.

Inbound Service Comprises:

• Customer Support
• Help Desk
• Inquiry Handling
• Call Answering
• Toll-Free Services
• Product Information Requests
• Technical Support
• AI Chatbot Customer Service

Outbound Service Comprises:

• Appointment Scheduling
• Information Verification
• Lead Generation
• Customer Survey
• Third-Party Verification