Transfer to Outsourcing Service Provider
Outsourcing of non-core services is now a well-accepted business practice both globally and locally which enables organisations to manage costs, improve services and focus on their core competencies. Global or local outsourcing to a service provider could easily be a third-party provider external to the organisation. We bring in our functional expertise in multiple domains and in managing Shared Service Operations for our clients. There are multiple critical success factors that we bring in
- Well Defined Statements of Work (and shared responsibilities)
- Well Defined Service Level Agreements and KPIs
- Efficiency and Efficacy though Transformation & Digital Intervention
- Governance
- Competitive Pricing
- Talent – Functional and in Managing Shared Services
- Better Risk Management